PRIVACY POLICY
Effective Date: September 16, 2025
Osa Trail Alliance (“OTA,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard information when you visit our website or engage with our projects.
1. INFORMATION WE COLLECT
We may collect the following types of information:
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Personal Information: such as your name, email address, phone number, and payment details when you donate, sign up as a volunteer, or subscribe to our newsletter.
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Non-Personal Information: such as browser type, device information, and website usage data collected through cookies or similar technologies.
2. HOW WE USE YOUR INFORMATION
We use the information we collect to:
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Process donations and send donation receipts.
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Communicate with you about events, volunteer opportunities, and updates.
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Improve our website and services.
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Comply with legal and financial reporting obligations.
3. SHARING YOUR INFORMATION
We do not sell, rent, or trade your personal information. We may share your information only in the following situations:
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With trusted third-party service providers (such as payment processors or email newsletter platforms) who assist us in operating the website and carrying out our mission.
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When required by law or to protect our legal rights.
4. DONATIONS AND PAYMENT SECURITY
All online donations are processed through secure, third-party payment processors. OTA does not store your full credit card information.
5. COOKIES AND TRACKING
Our website may use cookies or similar technologies to improve your browsing experience and analyze traffic. You can adjust your browser settings to refuse cookies if you prefer.
6. DATA RETENTION
We keep your personal information only as long as necessary for the purposes described above, or as required by law.
7. YOUR RIGHTS
Depending on your location, you may have rights to:
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Access the personal information we hold about you.
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Request corrections or updates.
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Request deletion of your information.
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Opt out of receiving marketing communications.
You can exercise these rights by contacting us at the email below.
8. LINKS TO OTHER WEBSITES
Our website may include links to third-party websites. We are not responsible for the privacy practices of those websites.
9. CHILDREN'S PRIVACY
Our website is not directed to children under 13. We do not knowingly collect personal information from children.
10. UPDATES TO THIS POLICY
We may update this Privacy Policy from time to time. The latest version will always be posted on this page with the effective date.
11. CONTACT US
If you have any questions about this Privacy Policy or how we handle your information, please contact us:
Osa Trail Alliance (OTA)
Email: info@osatrailalliance.org
Location: Ojochal, Costa Rica
